“High performing call management solutions are critical for effective collections. The Ajility Call Management Suite offers world-class features and functionalities that will help enhance collector activity and scale with our clients’ needs.”

R. FRED HOUSTON
President & CEO,
Columbia Ultimate

 

 

Automate. Communicate. Accelerate.

Want to increase your contact rate and speed up your collections? Our call management solutions include predictive dialers, interactive voice response and real-time call status management—tools that ramp up productivity and deliver more opportunities to collect from your debtors.

bullet Ajility Call Management Suite – NEW!
The Ajility Call Management Suite enhances your collection efforts dramatically with automated call campaigns and a comprehensive integration with your Columbia Ultimate collections software.

The Suite equips agencies with the Ajility Predictive Dialer, the most advanced outbound predictive dialing solution available today. In addition the Suite offers Personalized Voice Messaging, Interactive Voice Messaging, and extensive compliance capability - increasingly important in today’s collections marketplace.

The Ajility Call Management Suite is the comprehensive call management solution that will help you increase the quantity and quality of contacts, route calls to the right collectors, and ensure peak performance.

bullet CU•CONVERSE
A predictive dialer that works seamlessly with your Columbia Ultimate software. This real-time dialer eliminates non-productive time between collection calls. Accounts worked from your work-in-process lists are immediately excluded from the dialer campaign, and vice versa. And your dialer results are instantly reflected in your collections software.

bullet CU•INTERACT
Our Interactive Voice Response (IVR) System allows debtors to access recent account history information, transfer to a specific extension, leave a message, and even set up a payment promise.

bullet CU•SYNC
Your solution if your organization uses another dialer. CU•SYNC provides an interface to Columbia Ultimate's collection software so you can create dialer campaigns using the business rules and strategies you've already established.

Ready to accelerate your collections? Dial us up at 1-800-488-4420 or email us.