Automate. Communicate. Accelerate.
Want to increase your contact rate and speed up your collections? Our call management solutions include predictive dialers, interactive voice response and real-time call status management—tools that ramp up productivity and deliver more opportunities to collect from your debtors.
The Ajility Call Management Suite enhances your collection efforts dramatically with automated call campaigns and a comprehensive integration with your Columbia Ultimate collections software.
The Suite equips agencies with the Ajility Predictive Dialer, the most advanced outbound predictive dialing solution available today. In addition the Suite offers Personalized Voice Messaging, Interactive Voice Messaging, and extensive compliance capability - increasingly important in today’s collections marketplace.
The Ajility Call Management Suite is the comprehensive call management solution that will help you increase the quantity and quality of contacts, route calls to the right collectors, and ensure peak performance.
A predictive dialer that works seamlessly with your Columbia Ultimate software. This real-time dialer eliminates non-productive time between collection calls. Accounts worked from your work-in-process lists are immediately excluded from the dialer campaign, and vice versa. And your dialer results are instantly reflected in your collections software.
Our Interactive Voice Response (IVR) System allows debtors to access recent account history information, transfer to a specific extension, leave a message, and even set up a payment promise.
Your solution if your organization uses another dialer. CU•SYNC provides an interface to Columbia Ultimate's collection software so you can create dialer campaigns using the business rules and strategies you've already established.