Art of Success Featured Experts

Tuesday, October 23th Lunch & Learn Session:

ACA International Update

Join us on Tuesday, October 23rd for our Lunch & Learn session featuring Toni Nuernberg, Chief Operating Officer of ACA International.

As COO of ACA International’s for profit companies, Toni oversees a wide range of operations within the organization, including administration, information technology and the ACA facility, ACA Online, corporate communications, marketing, public relations, member services, and risk management including licensing, bonds and insurance.

She served as the sole liaison for the PricewaterhouseCoopers study on the economic impact of the collection industry to the American economy, and for the Research Implementation Task Force, which is responsible for developing technological methodologies to assist members in gathering statistical data to participate in research surveys. 

Toni will share ACA International’s perspective on current trends and issues facing the collection industry.

 

Wednesday, October 24th Lunch & Learn Session:

Zap The Gap!

We are pleased to announce Meagan Johnson, an expert in multi-generational behavior, as our speaker for Wednesday’s Lunch & Learn session.

Meagan's funny, hard hitting and informational "ZAP THE GAP" gives audience members information that will challenge your perceptions in a positive way.

Meagan is known as the "Generational Humorist". If you think you have heard all there is to know about the four different generations in the workforce today, you have not heard Meagan’s comical spin on how to attract, communicate and manage people from every generation.

Since she began her speaking career in 1997, Meagan has entertained and educated hundreds of audience members from all over the globe. She has written a variety of articles about the multiple generations and has been interviewed for many publications and audio programs.

Meagan’s philosophy is that each generation has very unique wants, needs and desires, and we must learn the motivations of each to tap into their potential. Using fundamental communication skills, conflict resolution methods, and stress management techniques, Meagan will teach you how to get the most from your most valuable resource: your people.