Art of Success Conference Agenda

As your partner, we are continuously looking for ways to improve your effectiveness. For this conference, we are bringing back the best of Art of Success 2006 with sessions on reporting, shortcuts and tips and tricks with your software and how best to further automate your work flows.

Based on your feedback, for Art of Success 2007 we are introducing two new tracks for our healthcare and government clients. There are also more in-depth, longer sessions covering topics such as:

  • What Makes A Successful Collector: learn from an agency owner the tools and techniques on how to motivate your collectors;
  • ODBC Overview: learn how to use Open Database Connectivity to create professional reports;
  • WIP Management: Learn the tricks of WIP sorting and scoring to maximize collector efficiency;
  • Virtual Collections: what it is and how you can benefit from it;
  • ... and much, much more!

Agenda

Simply click on any of the course names below to read a detailed description.*

Monday, October 22
8:15-4:00 Art of Success Golf Outing
9:00-11:00 LexisNexis Traning Session: Collections Strategies Using Integrated LexisNexis Batch Processes
12:00-5:00 Office Visits
6:00-8:00 Reception
 
Tuesday, October 23
1st & 3rd Party: System Administrator
Executive
Healthcare
Government
7:30-8:15 Breakfast
8:15-8:45 Opening Remarks
9:00-9:50 The Collector System Tips & Tricks Training is Not a Spectator Sport: Developing Effective Collector Training Programs Healthcare Collection Trends RPCS 2007: What's New, What's Next
10:00-10:50 ODBC Overview: Creating Professional Reports† How Analytics Can Guide Your Agency Performance ODBC Overview: Creating Professional Reports* ODBC Overview: Creating Professional Reports ++
11:00-11:50 Improving Business Performance with Analytics
12:00-1:15 Lunch and Learn: ACA International Update
1:30-3:00 Programming Services: Tools & Techniques Panel Discussion: The Future of the Collection Industry Correspondence Strategies that Optimize Your Results* RPCS Tips & Tricks ++
3:15-4:00 Afternoon Break
4:00-5:00 Account Flow Manager Concepts† Technology Trends: Old School, New Rules Improving Business Performance with Analytics* Revenue Results Overview ++
6:30-8:30 Evening Activity: World Forestry Center (Dinner will be served)
  † Specific to The Collector System Users
* Specific to ManageMed Users
++ Specific to RPCS Users
Wednesday, October 24
1st & 3rd Party: System Administrator
Executive
Healthcare
Government
8:00-8:50 Breakfast
8:50-9:40 WIP Management: Strategies for Maximizing Collector Performance† Stop Me Before I Strangle Someone! ManageMed: What's New, What's Next RPCS Companion Products++
9:50-10:40 CU•SCHEDULE: Keep Your Processes Flowing Like Clockwork Panel Discussion: Keys to Successful Collection Litigation ManageMed Tips & Tricks * The Future of Government Collections
10:40-11:10 Morning Break
11:10-12:30 Correspondence Strategies That Optimize Your Results Techniques for More Effective Skip Tracing Account Flow Manager Highlights* Techniques for More Effective Skip Tracing
12:45-2:15 Lunch & Learn: Zap the Gap!
2:30-3:30 The Collector System & CU•CONVERSE: What's New, What's Next Training Your Collectors to be Star Performers WIP Management: Strategies for Maximizing Representative Performance* RPCS Reporting++
3:45-4:45 Automate Collector Tasks Using Action Codes Roundtable: Collection Agency Best Practices Reports, Reports, & More Reports* Automate Collector Tasks Using Action Codes++
4:45-5:15 Conference Feedback Forum Conference Feedback Forum Conference Feedback Forum
  † Specific to The Collector System Users
* Specific to ManageMed Users
++ Specific to RPCS Users

*PLEASE NOTE: This schedule is subject to change.