As a Columbia Ultimate client you have access to the Client Center, a client-access-only website where you can stay up-to-date on the latest product release information, news and free access to our extensive library of product documentation.

And most importantly, the Client Center is your gateway to “Client Care Online” — the place to go where you can:

• Submit new incidents
• Track the status of incidents
• Submit a Request for Enhancement
• Submit and track requests for programming services
• and more

We take pride in the consistently high level of our Client Care, and we diligently monitor support processes and service to ensure that quality is maintained.