“As with any specialized industry, the telephony market is rapidly evolving with new advancements and developments that may impact our clients' operations. The creation of the telephony team will enable us to put additional focus and resources on current and future product development efforts as well as client care support programs.”

DEVIN COY
Telephony Division Leader
Columbia Ultimate

 

 

Columbia Ultimate Forms New Telephony Division

Team will spearhead product development and client care exclusively for the telephony market to meet growing needs

Vancouver, Wash., September 26, 2006
Columbia Ultimate, the industry expert in providing software and integrated solutions for collecting money, today announced that it has formed a new division to focus specifically on its telephony business. The new telephony division, headed up by Devin Coy, will be comprised of a team responsible for client care, product development and implementation.

“The decision to create a new division dedicated exclusively to our telephony business was prompted by our ongoing commitment to client care and response to the overwhelming success of our telephony solutions,” said R. Fred Houston, president and CEO, Columbia Ultimate. “Devin and his team will bring new approaches to delivering increased benefits and opportunities for our clients, and we are very excited for the future of our telephony business.”

Columbia Ultimate provides telephony solutions to help accelerate the collections process. Tools such as predictive dialers, interactive voice response and real-time call status management integrate with its collections software to help streamline tasks and increase productivity.

“As with any specialized industry, the telephony market is rapidly evolving with new advancements and developments that may impact our clients' operations. The creation of the telephony team will enable us to put additional focus and resources for current and future product development efforts as well as client care support programs,” said Coy.

About Columbia Ultimate
Columbia Ultimate is the industry expert in providing software and integrated solutions for collecting money. Since 1979, collection agencies, debt buyers, banks, healthcare and retail organizations have relied on Columbia Ultimate's comprehensive line of software and services to increase efficiency, profitability and success with their collections. In addition, Columbia Ultimate is the leader in providing revenue recovery solutions for state, county and local governments across the country.

Headquartered in Vancouver, Wash., with an office in Atlanta, Georgia, Columbia Ultimate is a privately-held company with more than 500 clients worldwide. For more information, visit www.columbiaultimate.com.