“Assessment and application of charity care is one of the hottest issues today in the healthcare accounts receivable management industry.”

R. FRED HOUSTON
President and CEO
Columbia Ultimate

 

 

Columbia Ultimate’s The Collector System 2008 Drives Increased Productivity While Reducing Operational Costs

Latest software includes valuable enhancements to increase right-party contacts

Vancouver, Wash. – September 23, 2008 – Columbia Ultimate, the industry expert in providing software and integrated solutions for collecting money, today announced the release of The Collector System 2008.  The latest version of the company’s award-winning flagship software includes features and functionality to help agencies cost-effectively and efficiently manage growing volume of accounts.

In response to the challenging economic environment faced by many agencies, The Collector System 2008 delivers a real-time integration with Electronic Payment Providers, Inc., (EPP) to provide clients with additional options to meet their electronic payment service needs. The system also offers tight integration with the Ajility Predictive dialer and Personalized Voice messaging to increase visibility and provide real-time updates to achieve more right-party contacts on the first try.

"Current economic challenges are forcing agencies to adopt new methods and technologies to increase performance while managing costs," said R. Fred Houston, president and CEO, Columbia Ultimate. "The latest version of The Collector System with the addition of the Ajility Call Management Suite will provide collectors with the most comprehensive and advanced solutions to delivers increased visibility and real-time updates, which as a result leads to more promises-to-pay."

Latest features to The Collector System 2008 include:

  • Real-time integration for electronic payments to help accelerate collections of credit card and ACH payments, increasing the percentage of agent-less payments received, and eliminating manual payment postings.
  • Call Management capabilities, including the integration of the new Ajility Predictive Dialer and Personalized Voice messaging, providing 100% accuracy of dialing resulting in collectors experiencing shorter wait times and handling more calls in less time with more right party contacts – increasing overall productivity and revenue while reducing operational costs.
  • Interface to Equifax Recovery Report for immediate access to abbreviated credit reports.
  • Data access permission and usability including partial field restrictions to mask sensitive data and credit report history available for viewing directly from the collector screen;
  • Enhanced reporting for Account Flow Manager, projected payments, transaction history and packet balance and multiple collector file queries.

The Collector System is an industry standard collections tracking and management system that simplifies and automates tasks to make the collections process easier and faster. Collection agencies, debt buyers, banks, and healthcare and retail organizations use The Collector System to increase collections, reduce operating costs, and streamline debt recovery.

About Columbia Ultimate
Columbia Ultimate is the industry expert in providing software and integrated solutions for collecting money. Since 1979, collection agencies, debt buyers, banks, healthcare and retail organizations have relied on Columbia Ultimate's comprehensive line of software and services to increase efficiency, profitability and success with their collections. In addition, Columbia Ultimate is the leader in providing revenue recovery solutions for state, county and local governments across the country.

Headquartered in Vancouver, Wash., with an office in Atlanta, Georgia, Columbia Ultimate is a privately-held company with more than 550 clients worldwide. For more information, visit www.columbiaultimate.com.