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Introducing The Collector System 2007.1
Release assists clients with right party contacts through enhanced Dialer functionality.
VANCOUVER, Wash. – May 15, 2007 – Columbia Ultimate, the industry expert in providing software and integrated solutions for collecting money, today announced the release of The Collector System 2007.1. The newest release includes a number of key enhancements to the core system as well as the CU•CONVERSE Dialer.
The Collector System is an industry standard collections tracking and management system that simplifies and automates tasks to make the collections process easier and faster. Collection agencies, debt buyers, banks, and healthcare and retail organizations use The Collector System to increase cash flow, reduce operating costs, and streamline collections and debt recovery.
“By working closely with our customers who use The Collector System on a daily basis, we have responded to their feedback and enhanced the system’s functionality in several key areas,” said R. Fred Houston, president and CEO, Columbia Ultimate. “ This release includes a new interface with Experian Collection Advantage and expanded dialer functionality further assisting clients in making right party contacts .”
The Experian Collection Advantage is a unique add-on feature enabling users to purchase specific data elements needed to efficiently collect on accounts cost-effectively. The data can be mapped into debtor or fiscal fields allowing the system to perform automated actions on the data.
Columbia Ultimate has expanded the functionality of their CU•CONVERSE Dialer for The Collector System. The CU•CONVERSE enhancements include allowing the user to identify the Caller ID by campaign, Interactive Voice Messaging to assist in contacting the correct party, and Inbound Skills Based Call Routing to direct incoming calls to the appropriate collector.
About Columbia Ultimate
Columbia Ultimate is the industry expert in providing software and integrated solutions for collecting money. Since 1979, collection agencies, debt buyers, banks, healthcare and retail organizations have relied on Columbia Ultimate's comprehensive line of software and services to increase efficiency, profitability and success with their collections. In addition, Columbia Ultimate is the leader in providing revenue recovery solutions for state, county and local governments across the country.
Headquartered in Vancouver, Wash., with an office in Atlanta, Georgia, Columbia Ultimate is a privately-held company with more than 500 clients worldwide. For more information, visit www.columbiaultimate.com.