“UltimateCare and UltimateCare Plus encompass significantly enhanced services and increased support that will help our clients be most effective and efficient in managing their business through change and growth.”

R. FRED HOUSTON
President and CEO
Columbia Ultimate

 

 

Columbia Ultimate Introduces New Client Care Plans

New Plans Deliver Enhanced Personalized Service with Comprehensive Suite of Offerings

Vancouver, Wash., February 21, 2006
Columbia Ultimate, the expert in providing software and integrated solutions for collecting money, today announced the launch of its new Client Care plans. “UltimateCare” and “UltimateCare Plus” offer a comprehensive suite of services ranging from enhanced response times, access to senior specialists and free training at the company's annual Art of Success Conference. The new plans replace the company's existing service plans.

“The introduction of our new Client Care programs helps ensure our clients continued success and underscores our commitment as their trusted partner,” said R. Fred Houston, president and CEO, Columbia Ultimate. “UltimateCare and UltimateCare Plus encompass significantly enhanced services and increased support that will help our clients be most effective and efficient in managing their business through change and growth.”

Clients that transition to UltimateCare or UltimateCare Plus benefit from regular product updates, preventative care and system maintenance programs. In addition to the ability to submit requests for service on-line, clients have unlimited access to the Client Center web site for product release updates. Clients can also receive software installation and set up assistance as well as professional training, programming services and support.

For further information on UltimateCare or UltimateCare Plus, please contact Columbia Ultimate at clientcare@columbiaultimate.com, or call 1-800-488-4420.

About Columbia Ultimate

Columbia Ultimate is the industry expert in providing software and integrated solutions for collecting money. Since 1979, collection agencies, debt buyers, banks, healthcare and retail organizations have relied on Columbia Ultimate's comprehensive line of software and services to increase efficiency, profitability and success with their collections. In addition, Columbia Ultimate is the leader in providing revenue recovery solutions for state, county and local governments across the country.

Headquartered in Vancouver, Wash., with an office in Atlanta, Georgia, Columbia Ultimate is a privately-held company with more than 500 clients worldwide. For more information, visit www.columbiaultimate.com.