We are pleased to announce that Columbia Ultimate has formed a new division to focus specifically on our telephony business. The new telephony division headed up by Devin Coy will be comprised of a team responsible for client care, product development and implementation.

"The decision to create a new division dedicated exclusively to our telephony business was prompted by our ongoing commitment to client care and response to the overwhelming demand of our telephony solutions," said Fred Houston. "Devin and his team will bring new approaches to delivering increased benefits and opportunities to our clients. We are very excited about the future of our telephony business."

Tools such as predictive dialers, interactive voice response and real-time call status management integrate with our collections software to help streamline tasks and increase productivity.